Jakarta
Jl. Kebagusan Raya No. 36, Pasar Minggu, Jakarta 12550
Sales : (021) 78546868
Fax : (021) 7854-6999,78546998

Head Office PT. Indosat (KPPTI)
Jl. Medan Merdeka Barat No.21, Jakarta 10110
Telephone : 3000 0115 

Branch Office IM2 Medan 
Jl. Perintis Kemerdekaan 39, Medan 20236
Sales Number : (62)(061)4567001
Support Number : (62)(061)4566300
Fax Number : (62)(061) 4150539
Email Support :support-mdn@indosat.net.id

Branch Office IM2 Batam and Remote Node Batam
Branch Office IM2
Gedung Galeri Indosat
Komp. Nagoya Gateway
Blok E No.1
Baloi – Batam 
Sales Number : (0778) 600 3002
Fax Number : (0778) 600 4204



Branch Office IM2 Bandung
Gallery Indosat Graha Bumiputera Lantai Dasar
Jl. Asia Afrika 141-147 Bandung 40111
Sales : (022) 30001500
Fax : (022) 4211314 

Branch Office IM2 Semarang and Remote Node Semarang
INDOSAT LO, Gedung Grinata Lt. 2 
Jl. Pemuda 142 Semarang
Sales : (024) 3569001
Fax : (024) 3556001
Email Support : support-smg@indosat.net.id atau acc.jateng-diy@indosatm2.com
Email Sales : sales-smg@indosatm2.com

Remote Node Surya Mustika
Jl. Larasati No.1B/11
Pondok Indraprasta – Semarang
Sales : (024) 3580 100/300
Fax : (024) 358 1853
Director : Dien Ardiyan Adyaksa ( dien@indosat.net.id )
Email Support : support-sms@indosat.net.id
Email Support : support-sms@indosat.net.id
Email Sales : sales-sms@indosat.net.id
Email Customer Service : annas@intikamedia.com
Email Billing : azmi@intikamedia.com 

Branch Office IM2 Surabaya
Jl. Kayoon 72-74 Surabaya 60271
Sales : (031) 5355765,5479555
Fax : (031) 5347000,5319555
Email Support :support-sby@indosat.net.id 

Branch Office IM2 Denpasar
Jl.By Pass Ngurah Rai Kuta No. 88 
Kuta-Bali 80361, Indonesia PO.BOX 001
Sales : (0361) 766001
Fax : (0361) 767001

Remote Node IM2 Padang
YPTK Padang
Director : Bapak Herman Nawas (yptkhn@indosat.net.id ) 
Jl. Raya Lubuk Begalung Padang, Sumatera Barat
Sales Number :(62) (0751) 73000
Fax Number :(62) (0751) 71913
PIC support : Bapak Edriyansyah ( support-pdg@indosat.net.id )
PIC sales : Bapak Shahril ( sales-pdg@indosat.net.id )

Remote Node IM2 Pekanbaru
PT. Solusindo Mentari Teknologi (SMART)
Jl. Tanjung Batu No.107 – 113
Pekanbaru, 28282
Director : Jufri, AM.d
PIC : Sandhi Andika
Phone Number : (0761) 701 4261
(0761) 7714015
Fax Number : (0761) 36022
Email billing : billing-pbr@indosat.net.id
Email Customer Service : aktif-pbr@indosat.net.id
Email support : support-pbr@indosat.net.id

Remote Node Palembang
Digital Internasional Raya (CV. Dinar)
"IM2 STARPOINT"
Jl. K.H.Ahmad Dahlan No.104 Bukit Kecil
Palembang Sumsel"
Phone Number (24H) : 0711 600 6000
Fax Number : 0711 600 700
Director : RM Zulkipli (email : rmz@dinar.net.id)
Pengurus Billing & Treasury : Nina George (email: biling@dinar.net.id)
Penanggung Jawab Customer Service : Hera Michella (email: info@dinar.net.id)
Pengurus Operasional : Yanmarsidy (email : contact@dinar.net.id)
Pengurus Support : Hadi Darmawan (email: support@dinar.net.id)

CV. MANDIRI DWI PRATAMA
Berlokasi di jalan Basuki Rahmat No.35 Palembang Sumatera Selatan 
Director : Ahmad Damhuri (email: damhuri_21@yahoo.com, damhuri@telkom.net, 
m21group@telkom.net)
PIC operasional : Ahmad Andri (email: andrie_m21@yahoo.com)
Pengurus Billing & Treasury : Jumhari (email: jumhari_m21@yahoo.com )
Pengurus Jawab Customer Service : Novita Sari (email: sari_m21@yahoo.com )

Branch Office IM2 Serang
Galeri Indosat Serang
Jl. Ruko Kepandean No. 75 E–F
Jl. Raya Cilegon – Serang , 42442 
Sales & Number : (0254) 224934 
Fax Number : (0254) 224924 
Email Support :support-srg@indosat.net.id

Remote Node Bogor
PT. Haltek Integra Media
Director : Jaja Trihardja
Pangrango Plaza Lt.3 Blok TA No.10,
Jl. Pajajaran No. 27 Bogor
Customer Care : (0251) 329833
Sales : (0251) 338001
Fax : (0251) 338002, 344096
Access : (0251) 718001
PIC billing : Iwan Gunawan (email: billing-bog@indosat.net.id )
PIC Customer Service : Budi Sandra (email: aktif-bog@indosat.net.id )
PIC support : Wahyu Taufik Hidayat (email: support-bog@indosat.net.id )

Remote Node Tasikmalaya
CV. Multimedia Digital
Jl. Tentara Pelajar No. 75 Tasikmalaya 46112
Director : Ir. Ucu Ishak Ibrahim
Telephone : 0265-320667
Email billing : Arip Rusmana ( email: arip_rusmana@yahoo.com )
Email CS : R. Rissti Rusdhiana ( email: rissti@empire-digital.net )
Email support : Eris Herdis ( email: eris_herdis@yahoo.com ) 

Branch Office IM2 Purwakarta
Galeri Indosat Purwakarta
Jl. Veteran No.173
Purwakarta – 41115 
Sales Number : (022)30000950/(0264) 231 675
Fax Number : (022)30000955 /(0264)209398

Branch Office IM2 Karawang
Kawasan Industri Surya Cipta 
Jl. Surya Lestari 
Ciampel, Karawang 41361 
Sales : (0267) 440088 
Fax : (0267) 440077

Branch Office Cirebon
Galeri INDOSAT - Cirebon
Jl. DR Ciptomangunkusumo No.38 Cirebon
Tel : (0231) 208500
Fax : (0231) 208282

Remote Node IM2 Solo
PT. Indomaya Wira Sejahtera
Jl. Sam Ratulangi No.8
Solo – 57143
Sales : (0271) 734001
Fax : (0271) 725979
Email Support : support-slo@indosat.net.id
Email Sales : sales-slo@indosat.net.id , support-slo@indosat.net.id (Slamet Triyanto )
Email Director : maston@indomaya.co.id (Anton Wirawan )

SMARTLINK GLOBAL MEDIA 
Jl. Jaya Wijaya No. 117 Mojosongo Surakarta 57127
Director : Roni Zakaria (email: roni@uns.ac.id)
PIC Billing & Treasury
PIC Customer Service : Tri Wiharjo => support@smartlinkgm.com
PIC Operational / Support : Irwan

Remote Node IM2 Yogyakarta and Branch Office IM2
PT. Wira Wacana
Jl. Dr. Wahidin Sudirohusodo No.21
Yogyakarta – 55224 
Director : Aristarchus Sukarto
Sales Number : (62) (0274) 519565
Support Number : (62) (0274) 519565, 546977
Fax Number : (62) (0274) 540617
PIC billing : Imelda (email: billing-yog@indosat.net.id )
PIC Customer Service : Yusi Istikarini (email: aktif-yog@indosat.net.id )
PIC support : Edi Kristanto (email: support-yog@indosat.net.id)

Branch Office IndosatM2 Yogyakarta
Indosat Saphire
Jl. Laksda. Adisucipto No.38
Yogyakarta – 55001 
Sales Number : (0274) 550 888 ext.210
Fax Number : (0274) 554 550
Email Sales : sales-yog@indosatm2.com

Branch Office IM2 Malang
PT. Indosat Malang
Jl. Jaksa Agung Suprapto No. 47 Malang
Email sales : sales.malang@indosatm2.com

Remote Node IM2 Makassar and Branch Office IM2 Makassar
PT. Winet Data Abadi
Director : Ibu Leny Wijaya ( email: eny@indosat.net.id )
Kompleks Ruko Dewi
Jl. Bontosua 1C
Makassar 90157
Sales : (0411) 310072, 313972
Fax : (0411) 313822
Email billing : billing-upg@indosat.net.id
Email Customer Service : aktif-upg@indosat.net.id
Email support : support-upg@indosat.net.id

Branch Office IM2 Makassar
PT. Indosat Makassar
Jl. A.P. Pettarani No. 47 Makassar Sulawesi Selatan 90222
Telephone : 0411-420008 ext. 427
Email sales : sales.makassar@indosatm2.com 

Branch Office IM2 Balikpapan
PT. Indosat Mega Media
Gedung BRI Lantai 7
Jl.Jend Sudirman No 37
Balikpapan
Telephone : 0542-414554

Remote Node IM2 Manado and Branch Office IM2 Manado 
PT. EPA Bitung Sentosa
Director : Joyce Margareth Wurangian (email: pris06@gmail.com ; wurangian@gmail.com )
Jl. Jend. Sudirman No.17 B
Menado – Sulawesi Utara
Indonesia
PIC : Reinhart ( HP: 08124301313 , email: reinhart@indosat.net.id )
Email Billing : kidingallo@gmail.com
Email Customer Service : mamoe@gmail.com
Email Support : epamdo@gmail.com

Branch Office IM2 Manado
Galeri Indosat
Komplek Mega Mas Blok A No. 18-19 , Jl. Piere Tendean Manado
Email sales : sales.manado@indosatm2.com 

Remote Node Pontianak
PT. Infinity Broadband
Jl. Pahlawan No. 35-36 (Gedung Suzuki Daya Motor lantai 2) Pontianak 78122 Kalbar
Email Sales : sales.pontianak@indosatm2.com

Remote Node Purwokerto
CV. Cakrawala Lintas Media
Jl. Dr. Angka Ruko Permata Hijau blok A1 Purwokerto.
Director & PIC Operational : Muh. Rifai Setiawan (HP : 0865200055)
PIC Pelayanan Pelanggan : Fitri Isnawati
PIC Billing & Treasury : Tri Winarsih 

CV. Mentari Satria (area Purwokerto and Banyumas)
Jl. Overste Isdiman No. 25 Purwokerto
Telephone : 0281-634000
Fax : 0281 - 627009
Director : Buntoro Kadarusman
PIC Billing & Treasury : Cucu Sumarsih / d3affa@yahoo.com / HP : 0888 665 0286 .
PIC Customer Service: Eko Arisanto / learnvoip2003@yahoo.com / HP: 0815 4296 7939 .
PIC Operational & Support : Victor C. Indriarto (Manager) / gelombang2@yahoo.com / HP : 0888 665 0188 and 0815 4298 6264.

Keseluruhan customer service point IndosatM2 menggunakan bank sebagai berikut: 
- ATM BCA , ATM Niaga, ATM BII
- Internet Banking : BCA , BII, Bank Niaga 
- Phone Banking / Auto debet : Bank Niaga 
- Cash : Bank Mandiri